Excellent
Loved by Matcha and Japanese Tea Drinkers Around the World
Our customers rate us 4.6/5 on Trustpilot, with countless reviews praising our tea, quality and service.
Sean
My favorite vendor for Japanese organic loose leaf green teas. They are sourcing some of the best organic teas out of Japan and supporting family farmers and the growing organic tea industry as a whole.I have ordered from every vendor for years and Nio consistently has the best prices and selection overall. They provide top notch customer service and fast shipping as well. Highly recommended 🍃
Feb 3, 2026
Ugne
Nio teas has been my favourite place to purchase good quality teas for a while now, and still they never disappoint me. Their teas are excellent quality, however, I’d like to give more attention to customer service - Nio team has been very kind and helpful each time I had any sort of problem. Their customer service never disappoints, they are very attentive and quick in responding to any queries, hence why I’ve been a loyal customer for a while now.
Apr 1, 2026
Jiri
Amazing teas & service! 've placed multiple orders with Nio Teas. They offer a great variety of excellent teas and ship internationally. While I had a logistic issue with one of my orders - something I believe Nio Teas can't really be blamed for once the package is processed and shipped, with UPS in my case - Agnese from the Nio Teas Team was ultimately able to rectify the issue. I will not hesitate to place a new order in the near future.
Jan 26, 2026
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